In today's competitive business environment, it's becoming more difficult to attract new prospects and retain customers. This is especially true for solar providers--due to the nature of the business, it is difficult to maintain ongoing relationships with customers once their solar arrays have been installed. If this sounds all too familiar, there's a solution. By implementing an operating and maintenance agreement into your sales, you can gain peace of mind knowing the client relationship doesn't have to stop once the installation has been completed.
Specifically, an O&M agreement can maximize support through ongoing maintenance of a solar project. It may include ongoing services, such as:
- Conducting routine inspections
- Cleaning build-up of dirt, debris or dust
- Ensuring electrical components are functioning properly
- Checking and correcting inverter systems
The benefits of solar-system maintenance contracts
With an O&M agreement, you can ensure that your solar solutions are optimized for long-term performance. This allows your customers to know that their systems are going to run at maximum efficiency. Contracts also give contractors to provide added value to their customers beyond the sale and installation. For example, they can audit energy production and advise the client on the return on investment of potentially adding more trackers or panels to meet loftier energy goals. These agreements are also a great way to keep your staff busy during the off-season, when inclement weather and frozen ground make installations difficult.
Solar trackers make an O&M plan easy to uphold
The AllEarth tracker, for example, is an American-made product from concept through construction. They're built for durability and reliability, and they feature a 25-year lifespan and 120-mph wind rating to help your customer gain the full benefits of solar energy, regardless of the condition of the climate they live in. That means little maintenance is required--they're built to withstand the elements. Their design even addresses things you might not have thought of when it comes to solar system maintenance, like superior snow-shedding capabilities (meaning you don't have to waste time and resources coming out to clear them off every time it snows). AllEarth also offers resources to help you maintain your O&M contracts to the best of your ability, offering training on tracker troubleshooting and maintenance and inspection processes.
An O&M agreement is a simple yet powerful way to prove your ongoing value to your customers--long after their tracker is installed, your knowledge, expertise, and ability to maintain their solar system in top shape will help to establish your credibility as a solar expert, gain you referrals, and ultimately grow your business.